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Thursday, July 9, 2009
Incorporating ITIL Into Your Projects, A Case Study for IT Implementation
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The complexity of today's project environment demands that project managers address the evolving needs of their stakeholders with solutions that deliver sustainable results long after the project team has disbanded. There isn't a one size fits all solution to project management. Dynamic incorporation of appropriate industry best practices throughout the project life-cycle is as important as consistency in the application of the PMBoK framework.
ITIL has long been considered an operational framework providing best practices for the management of IT and it's environment(s). Project managers are realizing the value of building these practices into their project delivery to ensure that they are set up for success with alignment of the business and information technology. ITIL provides the essential project initiation and transition principles and best practices that assist project managers in effectively aligning their initiatives with strategic objectives and ensuring their continued success as the operational teams take ownership of the implemented solution.
Experience ITIL incorporated into the project life-cycle with assigned resources producing tangible deliverables as your facilitator walks you through ITIL integration into your next IT project from the perspective of a project manager. Understand the importance of business and IT alignment for the success of your project. Learn the key concepts of ITIL that should concern the PM. Leave with concepts to incorporate into your next project!
Marisa Oldnall, PMP
Marisa Oldnall has built her career on her success in delivering the full lifecycle of organizational, change driven and technology related projects and programs to a client base comprised primarily of financial, manufacturing, telecom, health and public sector innovators who have made integrating business improvement through technology implementation and operations a key priority. Most recently, her focus has been on helping organizations to build centres of excellence around project and program delivery related to achieving strategic corporate objectives.
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